Terms of service

1. General

These Terms of Service govern the use of the website and services of Ramu Home Studio. By accessing our website or placing an order, you agree to these terms.

Ramu Home Studio reserves the right to update or modify these terms at any time without prior notice. It is the customer’s responsibility to review them periodically.

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2. Products

We offer furniture and home items. Due to the nature of these products:

Minor variations in color, texture, or finish may occur
Dimensions may have slight tolerances
Products may appear different depending on screen settings

These variations do not qualify as defects.

We reserve the right to modify or discontinue products at any time without notice.

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3. Pricing

All prices are listed in Euro (€) and include VAT unless stated otherwise.

Shipping costs are calculated separately at checkout for B2C orders or quoted for B2B orders.

We reserve the right to change pricing at any time without prior notice.

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4. Orders

All orders are subject to acceptance and availability.

We reserve the right to:
Cancel or refuse any order
Limit quantities
Request additional verification

Once an order is placed, it cannot be modified or cancelled after processing has started.

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5. Payment

Payment must be completed at checkout for B2C orders.

For B2B orders, payment terms may vary and can include deposits or full prepayment before processing.

Orders will only be processed after payment has been successfully received.

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6. Shipping & Delivery

B2C orders are shipped within Europe with an estimated delivery time of 1–7 working days.

B2B orders are handled across Europe and internationally and are subject to custom shipping quotes and timelines.

Delivery times are estimates and not guaranteed. Delays caused by carriers or external factors are not the responsibility of Ramu Home Studio.

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7. Returns & Refunds

All returns and refunds are handled according to our Shipping, Delivery & Refund Policy.

For B2C:
Returns are accepted within 14 days under specified conditions
Refunds are processed only after inspection of returned items

For B2B:
All sales are final unless agreed otherwise in writing
Returns and refunds are not automatically accepted

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8. Liability

Ramu Home Studio is not liable for:

Indirect or consequential damages
Delays in delivery caused by third parties
Damage resulting from misuse, improper handling, or normal wear and tear

Our liability is limited to the value of the purchased product.

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9. Intellectual Property

All content on this website, including images, text, branding, and design, is the property of Ramu Home Studio and may not be copied, reproduced, or used without permission.

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10. Privacy

We respect your privacy and handle personal data in accordance with applicable data protection laws. Please refer to our Privacy Policy for more information.

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11. Governing Law

These terms are governed by the laws of the country in which Ramu Home Studio operates. Any disputes shall be handled by the competent courts of that jurisdiction.

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12. Contact

For any questions regarding these Terms of Service:

B2C: via website contact form
B2B: b2b@ramuhomestudio.com

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Final Note

By using this website or placing an order, you confirm that you have read, understood, and agreed to these Terms of Service.